Flight service requests, handled end to end.

The operations platform connecting aircraft operators and ground handlers for US–Mexico charter flights — permits, eAPIS, messaging, and audit trail in one place.

Book a DemoSee how it works

IOPS Platform

One request. Every party. Full history.

A flight service request in IOPS carries the itinerary, the services, the permits, the manifests, and the conversation — so the operator, the handler, and the agent on the ramp are always looking at the same trip.

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FSR Lifecycle

  • Draft → submitted → confirmed → in progress → completed
  • Every change logged with who, what, and when
Trip SAC-0142 with its status stepper at "in progress" and an activity log of who submitted, confirmed, changed, and acknowledged the request

Real-time Messaging

  • Trip-scoped chat with attachments
  • Operator, handler, and agent in one thread
Message thread for trip SAC-0142 between the operator, the handler, and the ramp agent, with a manifest attachment and a schedule-change system message

Mexico Permit Automation

  • Blanket permit matching triggered from the itinerary
  • Expiration alerts before they become a problem
Itinerary with the Mexican airport flagged, a matched blanket permit for N418PF, and a fleet permit list with active, expiring, and missing permits

eAPIS Manifest Generation

  • ARINCDirect-compatible manifests generated from existing trip data
  • Crew and passenger details reused, never retyped
eAPIS manifest for trip SAC-0142 with six of six travelers complete, a traveler table with masked passport numbers, and send and download actions

Live Aircraft Tracking

  • Position and ETA during the trip
  • No separate tool, no extra login
Abstract map with N418PF en route from KTEB to MMUN, 65 percent along the route, showing ETA, altitude, and ground speed

Passport Vault

  • Magic-link collection — no account required for travelers
  • OCR capture with AES-256 encrypted storage
A traveler's phone upload page beside the captured passport record with masked number, OCR checks, and AES-256 encryption

Add-ons

Start with the core. Add what your trips need.

Every add-on plugs into the same request, so nothing lives in a separate system.

IOPS Core

Built for every seat in the operation.

The same trip, seen from the desk, the counter, and the ramp.

Operators

Request every service for a trip once, then watch it get done.

See IOPS for operators
  • Create trips in minutes
  • Track permits & eAPIS
  • Message the handler directly
  • Full audit trail

Ready to run your next Mexico trip on IOPS?

Tell us who you are and where you fly. We'll set you up and walk you through a live trip.

Book a Demo
  • No credit card. No long-term contract.
  • Onboarding for operators, handlers, and ground agents.
  • Prefer email? info@iops.aero

Request access

Fill out the form and our team will get you set up.

Prefer to write directly? info@iops.aero